Reward Wallet
General support
Questions about the app and day-to-day support.
Help center
Support
Contact Reward Wallet for staging feedback, account questions, business owner support, privacy requests, or legal notices.
Privacy and deletion
Privacy questions and customer deletion requests.
Legal notices
Formal notices and legal communication.
General contact
Partnership and general outreach messages.
Staging feedback
If you are participating in staging/open beta, please include your app role, device type, business name if relevant, what you were trying to do, and the approximate time the issue happened. Do not send OTPs, passwords, authenticator codes, or other sensitive security codes.
Business owner support
For owner MFA, invitation, QR display, stamp issuing, redemption, or store status questions, contact support from the email connected to your owner account when possible.
Missing stamps or refused rewards
Participating businesses define and fulfill their own reward offers. If a stamp is missing or a reward is refused, contact the business first when possible. Reward Wallet may be able to review technical activity records, but the participating business remains responsible for its own offer terms and fulfillment.