Legal

Privacy Policy

This Privacy Policy explains how Reward Wallet collects, uses, shares, and retains information when you use the service.

Effective date: August 19, 2026

Operator: IshTech Systems LLC, doing business as Reward Wallet.

Mailing address: 155 Willowbrook Blvd, Ste 110 #8667, Wayne, New Jersey 07470, US.

This policy applies to Reward Wallet mobile applications, related support interactions, and the public pages available at rewardwalletapp.com.

Information we collect

Reward Wallet may collect or process:

Email address, display name, Reward ID/account handle, user ID, and account role.
Authentication metadata, session data, and MFA factor metadata managed through our authentication and security systems.
Business/store membership, status, owner access, employee access, and administrator access information.
Business-provided information, such as business names, location names, business contact emails, phone numbers, reward program details, card presentation text, store descriptions, and other information submitted by a business owner or authorized user.
Reward card enrollments, stamp/reward transactions, QR enrollment and earning activity.
Audit/security events, rate-limit records, role/context checks, and app operation records.
Employee presence or recent-activity timestamps when an invited employee uses business access.
Optional purchase or order reference if provided by a business.
App preferences and appearance settings.
Camera access when you scan QR codes in the app; camera frames are used for QR scanning and are not intentionally uploaded or stored by Reward Wallet.
Bot, abuse-prevention, or security challenge signals processed through our protection systems.
Email delivery records through the email provider selected for production.

Reward Wallet does not currently collect payment-card information, bank account information, GPS/location tracking, contacts, microphone data, advertising tracking identifiers, or SMS authentication data.

How we use information

To create, secure, and manage customer, owner, employee, and admin accounts.
To send email OTPs, invitations, and security-related messages.
To operate digital loyalty cards, stamps, QR flows, and reward redemption.
To route users to the correct customer, owner, employee, or admin context.
To help participating businesses manage reward programs and authorized employee access.
To show business owners employee lists, employee membership status, and recent employee activity for their business.
To operate platform infrastructure, security controls, support review, business onboarding, and business status administration.
To prevent fraud, abuse, automated signup/login activity, unauthorized access, excessive requests, and QR misuse.
To provide support, investigate disputes, and maintain audit integrity.
To comply with applicable legal, security, and operational obligations.

Service providers

Reward Wallet may use trusted third-party service providers to help operate, host, secure, monitor, and support the service. These providers may assist with functions such as authentication, database hosting, website hosting, email delivery, bot and abuse prevention, analytics, infrastructure operations, and customer support.

These providers are permitted to process information only as needed to provide services to Reward Wallet and are expected to protect information according to applicable legal and contractual obligations.

Deletion and retention

Customers can request deletion in the app or contact privacy@rewardwalletapp.com. Deletion may delete, anonymize, or replace account information where reasonably possible.

Limited records may be retained where needed for security, fraud prevention, legal compliance, dispute resolution, audit integrity, or operation of loyalty transaction records. Different categories of data may be retained for different periods depending on business, security, legal, or technical needs. No method of transmission or storage is completely secure.

Sharing and disclosures

We share information with service providers that help us run Reward Wallet, such as hosting, authentication, security, and email service providers. We may also share information with participating businesses as needed to operate reward enrollment, stamp issuance, reward redemption, employee access, support, and business audit functions.

Some business-provided information may be displayed to customers or other users in the app as part of reward cards, store details, enrollment, reward programs, or related business-facing and customer-facing features.

Business owners may see business-related reward activity, customer card activity for their business, invited employee membership status, and employee presence or recent-activity information. Employees do not receive full owner audit access through the current app. Platform administrators may access information when needed to operate, secure, support, administer, or investigate the Reward Wallet platform, but day-to-day employee authorization and reward offer fulfillment remain the participating business owner's responsibility.

We may disclose information if reasonably necessary to comply with law, enforce our terms, protect users or businesses, investigate fraud or abuse, or protect the rights, property, or safety of Reward Wallet and others.

Contact

Privacy questions and deletion requests: privacy@rewardwalletapp.com

General support: support@rewardwalletapp.com
Legal notices: legal@rewardwalletapp.com

Mailing address: IshTech Systems LLC, 155 Willowbrook Blvd, Ste 110 #8667, Wayne, New Jersey 07470, US.